Guest can make requests via chatbot by
connecting with a hotel manager
Celebration packages can be sold via chatbot. Ticket will be
automatically created and sent to the guest services team
Late Check Out Requests
Celebration Requests
Front Desk/Guest Service
Weather API connected to the chatbot
for weather inquiries
Transportation
Transportation API connected to chatbot. if
hotel offers house cars, guest can request
and ticket will be sent to the valet team
Concierge
chatbot connected to the
property's website where
it can utilize information
Operating Hours
Local Recommendations
Admin can add local Recommendations
for guests via desktop version
Golf cart rides
If hotel offers, guests can requests rides. Ticket will be
created. Our AI system will evaluate proximity and the number
of tickets on queue, and assign to the respective bellman
Transportation API connected to chatbot. if
hotel offers house cars, guest can request
and ticket will be sent to the valet team
Valet
Luggage Assistance
During check-out process, if guest needs luggage
assistance. Guest can text chatbot and ticket will be
created and assigned.
Bell